In 2006, after the birth of my second child, I took on a part-time evening cleaning job to be able to care for my children during the day. After several years in this role, I decided it was time for a change and sought a job with more hours. To enhance my qualifications, I began studying for my English and Maths GCSEs, which I had not completed at school.

During this period, I realised I had a keen interest in clerical work. I conducted some research online and discovered a volunteer position at ELSH, working on their reception desk. I visited ELSH and met Florentine and her team, who were incredibly welcoming and made me feel at home.

I started volunteering the following week and found the experience immensely enjoyable. For two years, I volunteered on the reception desk, gaining valuable experience in computer use, greeting visitors, and performing general office duties.

This experience significantly boosted my confidence and enabled me to successfully apply for a permanent full-time position with Barnsley MBC, where I am now working as a Receptionist. I am immensely grateful for the support and professional training I received at ELSH through volunteering, which played a crucial role in my career progression.